Help and Support » Record and Sync
Negative distance step #x of xxx km detected
There are some edge cases where we cannot import activities. Some vendors and apps that record and create activity files also often manage to incorporate time jumps into the files. This means, for example, that at one point in time a distance X is first called and at the next data point one second later the distance is suddenly almost half a kilometer shorter. However, we have decided to reject such activities. The data just doesn't make sense at this point.
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